Week 6 - Dec 2004 - Part 2

Ok. I've taken a day to calm down. I needed it. To be told I'm a bad payer is not a nice thing.

- Phone Discovery again. I would really like to know why my card was rejected.
- Finally, a person answers the phone who knows how to talk to customers.

• Discovery was not aware that the bank would just reject applications if there were no details on the customer
• Discovery was looking into the matter, but if I can just send them my salary slip and an upgrade application they would get this sorted out ASAP.

Nice chap. Sent me the form straight away. I filled it out and faxed it back the next day. I'll let them get at it. Holiday period coming up and all.